As a software provider of a cloud-based enterprise work management solution, Workfront helps marketing, IT and other teams “conquer the chaos” so they can work better, smarter and faster. Serving customers in all industries, Workfront eliminates communication breakdown and enable companies to speed up their processes.
The company's finance team wanted to speed up its own processes by using a scalable approach for updating product and pricing fields in its finance software. Finding a scalable approach for product updates would help streamline the sales order entry process, and gain control over the provisioning of its software solution.
iPaaS provides flexibility, ease of use
Dell Boomi AtomSphere integration platform as a service (iPaaS) gave Workfront the flexibility it needed to update its product and pricing information. iPaaS made it possible for Workfront to integrate its ERP, finance, CRM, HR and expense management systems, without costly and time-consuming coding.
iPaaS allowed Workfront to:
- Integrate its quote-to-cash process to recognize revenue sooner
- Increase the company’s sales order processing capacity by 500 percent
- Improve the timeliness of onboarding for services engagements
- Automate manual processes to improve data quality and speed
- Simplify integration to eliminate the need for a dedicated coding resource
This last point made a significant difference for the company. "Because of AtomSphere’s flexibility, someone with a nontechnical background can make changes to our integrations on the fly,” said William Jolley, Corporate Information Systems Team Lead, Workfront.
To learn more about how Workfront speeded up processes that accommodated the company’s growth, read the case study, Integration automates customer-facing processes.