Renesas Electronics America (REA), a Japan-based semiconductor manufacturer, needed a way to increase productivity and lower total cost of ownership (TCO). According to Joseph Coleman, Senior IT Manager, “REA had an on-premises, legacy integration system that required a very manual process of custom coding by an on-site expert, and was costly and unnecessarily complicated.
REA looked to Dell Boomi AtomSphere integration platform as a service (iPaaS) to help integrate data—from its U.S.-based HRIS system to Japan each day—into the SAP and global directory management systems.
When shopping for solutions, Dell Boomi’s iPaaS “was more elegant, easier to use and I like the security model,” Coleman said, adding the ability to locate an Atom on-premise at REA made it easier to sell a cloud-based strategy to other areas of the organization.
REA also brought in Menlo Technologies to help during their AtomSphere implementation. A trusted partner of Dell Boomi, Menlo Technologies is a global services company specializing in cloud integration and mobile technology.
In fact, according to Gary Prioste, CEO of Menlo Technologies, the company has established a Dell Boomi Center of Excellence, training a number of people internally so that they always have trained professionals available who are AtomSphere Integration Cloud™ certified. They’ve also developed an in-house knowledge database, a proactive approach that Prioste said helps improve Menlo’s capabilities in the Dell Boomi ecosystem and to broaden the skills of Menlo employees.
As a result of the AtomSphere implementation, REA reduced maintenance, reporting, hardware and on-site support costs by 89 percent and now experiences even better support. With the company’s customized Salesforce objects and customized Zendesk implementation, integration wasn’t a simple task, but “Dell Boomi’s been able to handle the challenges,” said Coleman. “Dell Boomi AtomSphere is one of the best tools I’ve seen, and Menlo’s been a great partner to help us.”