As a distributor of gourmet foods, First Source needed to be able to keep its business running around the clock, and improve the speed and quality of order processing. Because the company distributes through a single retail outlet as well as to customers nationwide via both online sales and retail partners, EDI became a necessity.
To share data with trading partners and customers, take orders and send electronic invoices and real-time logistics and shipping information, First Source turned to Dell Boomi AtomSphere integration platform as a service (iPaaS) for its EDI integration capabilities.
“Dell Boomi helps us serve our customers better than traditional formats such as call-in or fax orders because we remove the element of human error,” says Kelley Parkes, Director of Technical Operations for First Source. “By receiving an order electronically through Dell Boomi EDI, we are able to process the order extremely quickly with 100 percent accuracy.”
Learn how Dell Boomi’s EDI solution helped First Source:
- Automate business processes to eliminate errors and speed up processing
- Reduce the order to cash cycle time
- Generate and distribute reports to management
Read the First Source success story.