Mark Goetz, manager of eServices at Mozy, was able to increase throughput of customer data from their website to their database to Salesforce CRM. He measured a a jaw-dropping 9x increase in throughput for this process.
Their support team now has access to the latest customer information on-demand to help better serve their customers.
This is just a simple yet impactful example of the many ways integration platform as a service (iPaaS) is helping customers realize greater business agility.
How can your business benefit from integrating applications to provide end-to-end visibility to key business processes?