Global software development company Mindjet needed scalable integration of NetSuite and Salesforce, as well as EDI via Salesforce and NetSuite, with the goal of streamlining integrations, billing and order management following a merger with Spigit.
The cloud-based company, whose software is used by more than 83 percent of the Fortune 100, looked to Dell Boomi to integrate its CRM, support, financials and billing—without adding IT headcount. With the help of its system integrator WDCi, Mindjet deployed Dell Boomi AtomSphere® both as a platform to integrate Salesforce (for CRM and support) and NetSuite (for financials and billing), and to enable EDI.
By implementing this solution, Mindjet:
- Improved processes and error tracking
- Standardized processes by providing support for global teams
- Provided timely reporting and metrics for sales
- Reduced the need for internal IT support
In describing the project, Sudheer Yerabati, Director of Business Systems and Integrations, Mindjet, noted that, “NetSuite and Salesforce.com are essential to our information infrastructure, and Dell Boomi is the glue and the key enabler for this strategy. You’d need 10 people to do this without Dell Boomi to get the same efficiency of all transaction elements.”